Los Angeles – July 22, 2014 – Energy and environmental enthusiasts are increasingly calling businesses to take green action and implement sustainable initiatives. Hilton Los Angeles/Universal City is continuing to make great strides and is proudly one of the few Green Seal Silver certified environmentally conscious lodging facilities in California. The hotel executives understand sustainability as the ability to meet present needs without comprising that of future generations. The property is committed to energy-conservation, waste-minimization and executing an environmentally friendly operation. By doing this, the hotel is not only helping to reduce the greenhouse emissions that impact global climate change and save energy; but also improve efficiency, lower operating cost, provide a cleaner and healthier hotel environment, and set a positive example for employees that boosts morale and property loyalty. After all, preserving the world’s natural resources is the responsibility of every individual both at work and at home. Hilton Los Angeles/Universal City continues to look ahead and innovate with green practices.
In 2009 the hotel began working with Green Seal, a non-profit organization, which developed life cycle-based sustainability standards for lodging properties. This institution sets the environmental norm in the hospitality industry and offers third party certification for those that meet the set criteria. The partnership began the step by step process of compliance for the hotel and in 2010; Hilton Los Angeles/Universal City attained the Bronze Level certification.
In 2011, 2012 & 2013, we have achieved the Silver level certification. We are striving to achieve Gold status this year. In 2014, we have successfully completed a 7 million dollar Energy Upgrade PACE project with the county of Los Angeles that included the following:
-Putting in two new 450 tons centrifugal variable speed driven chillers as well as premium efficient motor pumps, controls and Building Automation System (estimated Annual Energy Use Reduction is 2,744,458 KWH/approximately $361,170.00).
-Installing new low flow guestroom shower heads (estimated yearly water savings is 2,326,875gls).
-Light retrofitting of about 11,000 lamps throughout the hotel with energy efficient LED Lighting and new generation fluorescent lamps (energy savings are still under evaluation, but are expected to be @ 25%-35%).
-Replacement of guestroom HVAC & refrigeration motors with high efficiency EC (Electrically Commutated) Motors that use heavy duty rare earth magnets, rather than dual electromagnets, reducing power as well as wasted heat energy allowing refrigeration motors to have a double impact on energy savings.
–Installation of High Performance OptiTune 22 window tint film in all guestrooms that reduces up to 87% of glare, rejects up to 85% of solar energy and blocks 99% of UV radiation. The Data Logger Assessment results prior to install showed a reduction of up to 38° of heat inside guestrooms during heavy sunny days.
-Installed of View Dynamic Glass (electrochromic glass) that automatically transitions between clear and variable tint, providing control over the amount of light, glare and heat reducing AC costs.
-Elevator Modernization of 14 conveyors of which 8 traction elevators will use regenerative drive cars saving up to 50 percent energy over conventional systems (Elevator produces power in the down direction). The energy generated when the cab goes into braking mode is converted into electricity and fed into the building’s system reducing energy usage.
Today, there are 15 recycling programs established in the hotel, which divert to 80-85% of the total waste from being sent to local landfills. Cardboard, printing paper, light bulbs, guestroom amenities, batteries, toner cartridges, aerosol cans, food waste, yard waste, and kitchen deep fry oil have all been included in the recycling process. The food waste, for example, goes from the hotel compactor to a material recovery facility, where it is separated, and then turned into organic compost. In 2014 alone, the team at Hilton Los Angeles/Universal City hotel recycled the following:
*45.75 tons of cardboard and mixed materials (paper, glass, plastic & aluminum)*2,605 light bulbs *164 toner cartridges, and 800 aerosol cans *3.27 tons of guestroom amenities (soap, shampoo, conditioner, hand cream, mouthwash).
In total, the hotel helps save 724 trees and 198 cubic yards of landfill space. While recycling is just a fragment of the hotel’s green operation, Hilton Los Angeles/Universal City also initiates environmental friendly policies, including purchasing less hazardous chemicals for laundry, dish washing, and housekeeping, in order to protect our land, air, and water resources. In addition, the hotel has implemented energy efficient lamps and motion sensor timers in meeting rooms. They have water conserving toilet fixtures throughout the hotel, and they also offer a towel & linen conservation reuse program to guests who stay multiple nights. We continue to strive in decreasing our carbon footprint and are among the ecofriendly hotel leader in Los Angeles.
It is with great sorrow and heavy hearts we says goodbye to one of our VIP guests the iconic, legendary King of the Ranchera Music, Mr. Vicente Fernandez (A.K.A.”El Rey”). This multi Grammy Award winning artist has been a loyal guest at our hotel since 1997. Coming every year to perform sold out concerts at the historic Gibson Amphitheater.
Mr Fernandez was more than a VIP guest he was Hilton Universal City Hotel Family. He returned to our hotel because he felt like he was coming home. From the beautiful
Presidential Suite he loved so much to the specially made amenities in his room. It was the special attention to details that endeared us to him. Though Mr Fernandez adored his fans, when his suite door closed he was a private man. We had the privilege to get to know this side of him. The man that loved to spend hours watching his favorite cowboy movies and eating peanut M&M’s.
With his staff always close at hand, we rolled out the Red Carpet every time he stayed. Mr Fernandez arrived to media, adoring fans and an equally adoring hotel staff to greet him. His every entrance and exit was a Red Carpet event at Hilton Universal City. This was something he commented was never done at any other hotel on his tour.
With the announcement of his favorite venue, the Gibson Amphitheater, closing this year, Vicente performed his final concerts this last April. He continues to perform at special occasions and is
releasing an album this June. Though his pace may be slowing down without the touring, this icon loves what he does and will never fade out of the spotlight. So we say farewell to this amazing man that filled Hilton Universal City Hotel and surrounding venues with Latin music. We will have memories and stories to share for years to come.
When Camp Pendleton Marine, Ryan Fosner, called to ask if the Hilton would help him arrange the most important moment of his life, the answer was easy. Making memories and creating special moments is what the hospitality industry is all about, and the team was happy to be a part of this significant event.
On break from his military duties, Ryan had decided that March 29, 2013 was the day he would ask his three year girlfriend, Jessica, to be his wife. When he phoned the hotel he explained that he wanted Universal City to be the backdrop to his proposal. “Universal City is so special to the both of us because this is the first place we went together,” explains Ryan. “It was where I told her I loved her for the first time… and the first time she said it back.”
Ryan and Jessica have known each other since High School in Texas. However, it wasn’t until just over three years ago that they started dating. It was just after graduating and around the same time he joined the Marines, which meant spending time together was difficult. “I was constantly away in California training in the infantry while she was working back in Texas, but we always seemed to make things work due to how great the short times together were. Making lasting memories throughout, we grew closer together while developing special places in our hearts for the locations we visited.”
The Hilton was among the greatest of these. “Looking out of the window of the Hilton down to all the spectacular lights was the first time I told her I was falling for her, so it was only fitting that I should propose on the rooftop with a similar view.“ It was an elaborate and detailed plan that the hotel staff could not help but be a part of. Starting with a note in a bottle waiting on the bed for Jessica, the journey continued with consecutive notes that lead her to their special places – where they stayed while their relationship was long distance; the ice cream stand that was their first date; the burger joint by their first apartment; and finally the place they said I love you. Once she drove up to LA and arrived at the hotel, she was directed to the rooftop of the Hilton, and he proposed.
Every memory is held dear, but sometimes the moments created are just magical. That was this moment and the couple and the team at Hilton Universal City will remember it for a long time to come.
Celebrating Four Impactful Years of Sustainability
LOS ANGELES, C.A. (March 1, 2012) ─ Energy and environmental enthusiasts are increasingly calling on businesses to take green action and implement sustainable initiatives. Hilton Los Angeles/Universal City is making great strides in this endeavor and is proud to be one of the few environmentally conscious “Green Seal Silver” certified lodging facilities in California.
There are presently 15 recycling programs established in the hotel that divert to 80-85% of its total waste from being sent to local landfills. Cardboard, printing paper, light bulbs, guestroom amenities, batteries, toner cartridges, aerosol cans, food waste, yard waste, and kitchen deep fry oil have all been included in the recycling process. The food waste, for example, goes from the hotel’s compactor to a material recovery facility where it is separated and turned into organic compost. In paper and food waste alone the hotel’s efforts saved 724 trees and did not take up 198 cubic yards of landfill space.
Since the program’s progressive start in 2009, the team at Hilton Los Angeles/Universal City has recycled the following material:
- 268.48 tons of cardboard and mixed materials (paper, plastic, glass, and aluminum)
- 5,927 light bulbs, 185 ballasts, 596 toner cartridges, and 575 aerosol cans
- 5,476 lbs of plastic containers and 8,770 lbs of soap from leftover guestroom amenities were donated to the Clean the World non-profit organization
- 171 lbs of AA batteries, 4,280 lbs of appliances and 11,499 lbs of e-waste
- 1,051 tons of recovered yard and food waste
But recycling is just a fragment of the hotel’s green operations to protect our land, air, and water resources. The Hilton also initiates environmentally friendly policies by purchasing less hazardous chemicals for its laundry, dish washing, and housekeeping departments. In addition, they have added energy efficient lighting and motion sensor timers in meeting rooms; installed water conserving toilet fixtures throughout the hotel, and they offer a towel & linen conservation reuse program to guests who stay multiple nights.
Hilton Los Angeles/Universal City continues to look ahead and innovate with green practices. In 2009 the hotel began working with Green Seal, a non-profit organization that developed life cycle based sustainability standards for lodging properties. This institution sets the environmental norm in the hospitality industry and offers third party certification for those who meet the set criteria. In 2010, the Hilton began by attaining the Bronze Level certification, and has since recertified at Silver Level every year. Earlier this year, the California Green Lodging Program (a division of California Dept. of General Services/Statewide Travel and Meeting) also granted the hotel their highest rank sustainability prize, the Environmentalist Level award. In addition, there are currently discussions about pursuing LEED certification via their existing building evaluation process.
The hotel’s executives understand that sustainability is meeting present needs without comprising the earth’s future generations, and have shown their commitment to energy-conservation and waste-minimization by implementing environmentally friendly operations. By doing this, the hotel is not only helping to reduce the greenhouse emissions that impact global climate change and save energy, but is also improving efficiency, lowering operating costs, providing a cleaner and healthier hotel environment, and setting a positive example for employees that boosts morale and property loyalty.
Front Desk Supervisor
12 years & 1 month of service
Pamela has spent years getting to know our guests and making them feel welcome during their stay. We are proud to recognize her continued service to our hotel.
Will you be visiting soon? Do you have questions for the Front Desk? Most guest questions can be answered by visiting our website or interacting with us on Facebook or Twitter. We are here and pleased to help you plan your next visit to Los Angeles.
Room Serivice Supervisor
17 Years of Service
“The best thing I like about my job is taking care of our guests so they feel this is their home away from home.”
As the room service supervisor, Jesus is able to take part and contribute to some the most memorable moments for guests. Special amenities, gifts or surprises are all arranged through his department for birthdays, anniversaries, and much more. http://bit.ly/HUCDinning
The glow of the seasonal decorations gleam as you walk into Cafe Sierra. You will be greeted with a warm smile as you are escorted to your table. As you pass through the buffet, delicious aromas fill the air. Grab a plate and pile it high with culinary delights.
As you sit down to enjoy your delectable plate, Holiday Carols fill the air. Our Master Carolers serenade you with your favorite carols so sing along.
Sugar plums will dance in your head tonight after a trip to the dessert table. Cakes, pies, and holiday chocolate treats will bring your night to a sweet end.
Join us for Holiday cheer at Cafe Sierra’s Mater Carolers event on the 22nd thru 25th from 5pm to 10 pm. We would love to have your table waiting so contact us at 818-509-2030 and let the Holiday magic begin.